At Cocoa Cashmere we are completely committed to protecting the privacy of our site and our customers. Therefore, we will not disclose information about our customers to third parties except where it is part of providing a service to you.

We value your consent and therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party without your permission.

If you have purchased from our store we may occasionally update you on our latest products, news and special offers via e-mail if you subscribe to receive email marketing communications from us. You can opt-out and unsubscribe at any time.

To help us improve our website, products and customer services, we may record statistics about the number of visitors to our website or the number of purchases made.

If necessary, we may use personal information provided by you to fulfil anti-fraud checks. This will only be done if we need to confirm identity for security purposes and the information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

Cocoa Cashmere is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. for any further queries or comments please contact us using our contact form.

Our website uses a cookie to record a unique reference on your computer so that we can keep track of your order as you shop. This cookie only lasts until you close your browser. If your browser is set to reject cookies or if your network firewall won't allow them then unfortunately you will not be able to use our website. Please refer to your browser's help file to see how to enable cookies.

We also utilise Google Analytics in order to monitor the effectiveness of our website. This involve the use of a cookie that will not expire at the end of your browsing session.

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